Crossroads Community Services-NTFB Partnership Expands

Move to Cockrell Hill campus in early 2019 will allow agency to increase food-service bandwidth

The North Texas Food Bank (NTFB) announced recently that Crossroads Community Services has been selected to operate its Pollock Campus on Cockrell Hill Road starting in 2019. The new space offers an additional 45,000 sq. ft. for Crossroads operations, allowing the organization to better serve more people facing food insecurity in Dallas County. This comes as NTFB is in the final stages of planning the move of their volunteer and distribution operations to their new Perot Family Campus in Plano.

“The Food Bank is working to increase our capacity to serve a diverse 13-county service area,” said Trisha Cunningham, President and CEO of the North Texas Food Bank. “Moving to our Perot Family Campus places us in a central location, and we wanted to ensure that our Cockrell Hill facility would continue to serve as a food distribution point for our neighbors in need. As one of our most trusted partners, and the pioneer of the ‘hub and spoke’ distribution model, Crossroads Community Services is uniquely qualified to carry on our legacy of service at our Pollock Campus.”

Crossroads plans to be fully operational at the NTFB Pollock Campus distribution center by early 2019. The ‘hub’ organization will provide food to ‘spokes’ which include nearby NTFB Partner Agencies and Crossroads existing Community Distribution Partners (CDPs). In addition to food distribution to Agencies and CDPs, Crossroads will operate a new client-choice pantry at the facility. The organization is focused on providing clients with substantial amounts of healthful food, guided by the Dietary Guidelines for Americans. Until Crossroads occupies the facility, NTFB will continue to distribute food to those nearby Partner Agencies from the Pollock Campus.

This move will allow each organization to expand their services to meet the hunger needs in North Texas. In 2015, NTFB launched a 10-year strategic plan to fill the current hunger gap in North Texas. Community engagement and network expansion are two key pillars of the Food Bank’s plan, which includes the move to Plano as well as critical investments to the infrastructure of select partners.

“Collaboration is one of the Food Bank’s key values, and this is embodied in this innovative partnership with Crossroads,” said Anurag Jain, Board Chair for the North Texas Food Bank. “The strength of the NTFB Feeding Network will be the key to filling the hunger gap and providing 92 million meals by 2025. Working alongside Crossroads Community Services will enable the Food Bank to better serve the more than 800,000 individuals in our community who face hunger.”

By partnering with other organizations within the Dallas community, Crossroads has been able to provide more food to more people in a more efficient manner. In 2017, Crossroads partnered with 64 Community Distribution Partners to provide 2.3 million pounds of nutritious food to residents of Dallas County.

“Words cannot fully express our deep appreciation for the support provided by North Texas Food Bank,” said Rev. Jay Cole, Crossroads Executive Director. “With the Pollock Campus, we can now serve NTFB agencies, more CDPs and significantly expand our wraparound services. Thanks to NTFB, we can do even more to nourish more people and power more change, because no one, especially children, should experience the physical and emotional impact of missing multiple meals.”

Crossroads' New Location (January 2019):

Pollock Campus at Cockrell Hill Road
4500 S Cockrell Hill Rd
Dallas, TX 75236
(214) 560-2511

Published: Wednesday, August 8, 2018